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The Entrata Property Management Tool For Stress-Free Property Management in 2024

Entrata Property Management Reviews


Entrata Property Management  is a top-notch system created by Entrata Inc that’s used by apartment complexes all over the world. They’ve been making property management software better since 2003. Entrata helps with everything from finding a place to live to moving out. It helps landlords, managers, and tenants work together better.

Entrata uses smart technology like AI and automation to make things easier. This means landlords can manage their properties more efficiently.

Entrata’s system works for lots of different types of places, like apartments for families, students, military personnel, businesses, and affordable housing. Right now, Entrata helps more than three million people in over 26 thousand apartment communities worldwide.

Purpose of This Blog

The blog titled aims to provide readers with guidance and tips on how to achieve a more peaceful and organized lifestyle, especially in the context of property management. It aims to provide solutions to the common stresses and challenges associated with managing properties, such as maintenance issues, tenant relations and administrative tasks. By sharing insights and strategies, the blog seeks to empower individuals to create a harmonious living environment and reduce the chaos often associated with property management.

Importance of Entrata Property Management Tool

Entrata Property Management tool play a vital role in ensuring a seamless and stress-free living experience for both property owners and tenants. These tools serve as the backbone of effective property management, helping to streamline the various tasks and processes involved in maintaining and overseeing real estate properties.

One of the primary reasons why property management tools are important is their ability to centralize and organize essential information related to properties, tenants, leases, and maintenance tasks. By providing a centralized platform, these tools enable asset managers to quickly access relevant data, make informed decisions, and efficiently address any issues that arise.

Additionally, property management tools often include features such as online rent payment portals, which increase convenience for tenants and improve cash flow management for property owners. By automating rent collection processes, these tools reduce the administrative burden on property managers and reduce the risk of late or missed payments.

Another important aspect of asset management tools is their role in facilitating communication and collaboration between stakeholders. Features like messaging systems, maintenance request portals, and document sharing capabilities enable seamless communication between property managers, tenants, maintenance staff, and vendors, promoting transparency and accountability in the property management process.

Additionally, property management tools often incorporate advanced analytics and reporting functionalities, allowing property managers to track key performance metrics, identify trends, and leverage data to optimize property performance and maximize returns on investment. Allows for driven decision making.

Entrata Property Management as A Solution

Entrata Property Management is an extremely useful tool for those who own or manage properties. It’s like a magic wand that makes everything easy.

With Entrata, you can do a lot of things like keep track of who lives in your properties, manage rent payments, and even fix maintenance issues. It’s all in one place, so you don’t have to carry around a bunch of different apps or paperwork.

Imagine you have several apartments or houses that you rent out. Keeping everything organized can be a headache, right? But with Entrata, you can see all your properties and their details at a glance.

Plus, if something needs fixing, like a leaky faucet or a broken door, you can use Entrata to fix it instantly. No more waiting ages for repairs!

And if you’re concerned about getting paid on time, Entrata helps with that too. It keeps track of rent payments and sends reminders to tenants, so you don’t have to chase them.

In short, Entrata Property Management is like a personal assistant for your properties, making your life a lot easier.

The Role of Entrata Property Management Tool

Entrata Property Management plays a big role in helping landlords and property owners manage their rental properties smoothly. They use technology to make tasks like leasing apartments, collecting rent, and handling maintenance requests easier and more efficient. This means happier tenants and less stress for property owners. Entrata makes sure everything runs smoothly so that everyone involved can focus on what’s important – enjoying their homes and investments.

Services Provided by Entrata

Entrata Property Management offers a variety of services to property owners and managers to help keep their properties running smoothly. Here’s a simple description of what they do:

Leasing assistance: They help find tenants for your property by advertising vacancies, screening applicants, and managing the leasing process.

Rent Collection: Entrata ensures that rent is collected from tenants on time every month, making it easier for property owners to manage their finances.

Maintenance and repairs: They coordinate and oversee maintenance tasks and repairs on the property, making sure everything remains in good condition for tenants.

Tenant Communications: Entrata acts as the point of contact for tenants, addressing any concerns or issues they may have and keeping them informed about important matters.

Financial reporting: They provide detailed financial reports to property owners, giving them insight into the performance of their property and helping them make informed decisions.

Property Inspections: Regular inspections are performed to identify any potential issues or maintenance needs, ensuring the property is safe and well maintained.

Legal Compliance: Entrata helps property owners comply with local laws and regulations, reducing the risk of legal issues.

How Entrata Facilitates Stress-Free Living For Residents

Entrata Property Management makes life easier for people living in their properties. They do this by taking care of all the little things that can cause stress for residents.

First, they make it easier for residents to pay rent and communicate with them. This means you don’t have to worry about sending checks or waiting for replies to your messages. Everything is online and easy to access.

Secondly, they keep the property in good condition. If something breaks or needs fixing, Entrata Property Management takes care of it right away. You don’t have to waste time looking for a repair person or worrying about how to fix things yourself.

Third, they provide amenities and services that enhance your life experience. This could include things like a gym, pool or community events that bring residents together.

How Entrata Property Management Tool Works

Entrata Property Management Tool is an online platform designed to help property managers & tenants to streamline their tasks and improve efficiency. Here’s a simple explanation of how it works:

  • Online Access: Entrata is accessed through a web browser, so there’s no need to download any software. This means you can log in from anywhere with an internet connection.
  • Dashboard: Once logged in, users are greeted with a dashboard that provides an overview of key information such as vacant units, maintenance requests, and financial data.
  • Property Listings: Property managers can easily list available units for rent on the platform. They can include details like rent prices, photos, and amenities to attract potential tenants.
  • Lease Management: Entrata helps manage leases by tracking lease terms, rent payments, and lease renewals. It sends reminders for important dates to ensure no deadlines are missed.
  • Tenant Communication: Communication with tenants is made simple through Entrata. Managers can send messages, announcements, and reminders directly through the platform.
  • Maintenance Requests: Tenants can submit maintenance requests online, which are then logged and tracked by property managers. This helps ensure timely resolution of issues.
  • Financial Management: Entrata facilitates financial management tasks such as rent collection, invoicing, and expense tracking. It can generate reports to provide insights into the financial health of the property.
  • Analytics: The platform also offers analytics tools that allow managers to analyze data and trends related to occupancy rates, rental income, and expenses. This information can help make informed decisions to optimize property performance.
  • Integration: Entrata can integrate with other property management tools and software, streamlining workflows and reducing duplication of effort.

Steps to Access Entrata Property Management Login

Are you a property manager or tenant using Entrata for property management? Logging in to your Entrata account is essential for managing properties, payments, and maintenance requests. Here’s a simple guide to help you through the login process:

The Entrata Property Management Guide to Stress-Free Living

Step 1: Open Your Web Browser

Launch your preferred web browser on your computer, smartphone, or tablet. You can use popular browsers like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

Step 2: Go to the Entrata Login Page

In the address bar of your web browser, type in the official Entrata login URL: Press Enter to navigate to the login page.

The Entrata Property Management Guide to Stress-Free Living
Property Manager Sign In

Step 3: Enter Your Credentials

On the Entrata login page, you’ll see two blank fields: one for your username and another for your password. Input your username in the first field. This could be an email address or a unique username provided to you by your property manager. Then, type your password in the second field. Make sure you enter both correctly to avoid login errors.

The Entrata Property Management Guide to Stress-Free Living
Resident Sign In

Step 4: Click “Login”

Once you’ve entered your username and password, double-check to ensure they’re correct. Then, click on the “Login” button below the password field.

Step 5: Access Your Account

After clicking “Login,” Entrata will verify your credentials. If everything matches, you’ll be directed to your Entrata property management dashboard. Here, you can view important information about your property, manage tenants, handle maintenance requests, and much more.

Step 6: Log Out (Optional)

After you’ve finished using your Entrata account, it’s good practice to log out, especially if you’re using a shared or public computer. Look for the logout option, usually located in the top-right corner of the dashboard, and click on it to securely exit your account.

Entrata Customer Service

Quick Help

The message you received on your phone was sent to you by Entrata, a property management company, because you signed up to receive messages either on a property’s website or because you opted-in to a Text Messaging service by sending a text with a KEYWORD to 51378. Entrata Text Message System facilitates communication between property management companies and their customers.

If you believe the message reached you in error, please do one of the following:

  • Text HELP to 51378 for help via Text Message. We will respond with instructions on how to use our service as well as how to unsubscribe.
  • Text STOP to 51378 to end all communication via text message. We will send you a Text Message to confirm that you have been unsubscribed. After this, you will no longer receive Text Messages from us. If you want to join again, just sign up as you did the first time and we will start sending Text Messages to you again.


If you are a resident of the property sending you text messages, you can manage all of your different notifications from within ResidentPortal™. Login to your property and go to your My Profile tab. Under the Text Messaging settings block, click “Edit” and un-check the services you would like to opt-out of. Alternatively, you can manage which messages you would like to be subscribed to in the same place.

As a resident you have the following commands:

  • Text HELP to 51378 for instructions on how to use our service as well as how to unsubscribe.
  • Text MENU to 51378 for a list of STOP keywords.
  • Text PROPERTY to 51378 for a list of supported keywords.
  • Text STOP RENT to 51378 to stop receiving rent reminders.
  • Text STOP FIX to 51378 to stop receiving maintenance updates.
  • Text STOP NOTE to 51378 to stop receiving property updates.
  • Text STOP PARCEL to 51378 to stop receiving parcel alerts.
  • Text STOP, STOP ALL or STOPALL to 51378 to stop all communication with Entrata Text Message System.


If you are a non-resident or resident, you have the following commands:

  • Text HELP to 51378 for instructions on how to use our service as well as how to unsubscribe.
  • Text STOP INFO to 51378 to stop receiving property information messages.
  • Text STOP APPUPDATES to 51378 to stop receiving Application updates.
  • Text STOP, STOP ALL or STOPALL to 51378 to stop all communication with Entrata Text Message System.

Support Ticket Updates

If you have opted for Text Messaging updates while creating support ticket, you have the following commands:

  • Text REOPENTICKET ###### to 51378 to reopen the ticket. eg REOPENTICKET 123456.
  • Text STOPTICKET ###### to 51378 to stop receiving ticket updates. eg STOPTICKET 123456.
  • Text STOPALLTICKET to 51378 to stop receiving all ticket updates.
  • Text STOP, STOP ALL or STOPALL to 51378 to stop all communication with Entrata Text Message System.

Additional Help

For all questions contact the property you receive these messages from directly, email or call 1-877-826-9700.

Entrata Careers Section

Entrata Careers is a section or platform where people can explore and apply for job opportunities at Entrata, a company that provides software solutions for property management. It’s like a hub where you can find information about different jobs available at Entrata and how you can apply for them. Whether you’re interested in technology, customer service, marketing, or other fields, Entrata Careers might have something for you. It’s a place to start your journey towards working with Entrata and being a part of their team.

The Entrata Property Management Guide to Stress-Free Living

16 Things Entrata Property Management Can Do That Others Can’t

That’s why I compiled a list of everything Entrata can do that other PM software systems can’t, just so they know what they’re up against, should they decide to go the route of pre-Facebook, under-occupied Alaskan youths:

  • Work on any device – You can use Entrata on your tablet or mobile phone, no matter where you are. It works on iPads, smartphones, and more.
  • Work on any browser – Whether you prefer Chrome, Firefox, Safari, or even Internet Explorer, Entrata works without any extra downloads or plugins.
  • Quick reference – Need to find a resident’s phone number while you’re busy with something else? With Entrata, you can search for it without leaving what you’re doing.
  • Everything behind one login – Entrata puts all your property management tools in one place. No need for multiple passwords and usernames.
  • Make this look easy – Entrata’s user interface is easy to use, so training new staff is a breeze.
  • Not take your money – Entrata is completely free, with no hidden fees.
  • Let you use the tools you want – You can use Entrata with the technology that works best for you, without worrying about extra costs or compatibility issues.
  • Access to everything you need, in one spot – Everything you need for managing properties is in one dashboard, making it easy to stay organized.
  • Store documents – You can upload and store important documents for free in Entrata.
  • Facilitate centralized processing over multiple properties – Entrata makes it simple to manage multiple properties from one screen.
  • Work in multiple windows at the same time – You can multitask with Entrata, keeping multiple applications open in different tabs.
  • Temporary Charges – Residents can view upcoming charges and pay them early through Entrata.
  • Post charges across all properties, on a single page – Manage charges for multiple properties in one place with Entrata.
  • Attach a file to a purchase order – Easily attach important documents to purchase orders in Entrata.
  • Pause bulk invoice entry mid-stream – Take a break while entering invoices and pick up where you left off later with Entrata.
  • Generate reports for any combination of properties – Create reports for multiple properties all at once with Entrata.


In the end, property managers all agree – Entrata makes their lives easier and stress-free. With its user-friendly interface and efficient tools, Entrata streamlines everyday tasks, from managing leases to handling maintenance requests. It gives them more time to focus on what matters most – providing excellent service to tenants and keeping their properties running smoothly. So, if you’re a property manager looking for a hassle-free living experience, Entrata is the way to go!

Entrata Property Management Reviews

As Per Featured Customer

Entrata Property Management receives glowing reviews from users on Customers highlight the platform’s efficiency, user-friendliness, and comprehensive features for property management. They commend Entrata’s excellent support and training, seamless integration with third-party systems, and its role in enhancing resident experience. Entrata’s robust security measures and commitment to compliance are also praised. Overall, users appreciate Entrata’s innovative approach to property management, making it a valuable strategic partner in their success.

Entrata Property Management Reviews

As Per Trust Radius

Positive Reviews:

  • User-Friendly Interface: Many users praise Entrata for its intuitive and user-friendly interface, making it easy for property managers and residents to navigate and utilize its features efficiently.
  • Comprehensive Features: Customers appreciate Entrata’s comprehensive suite of features, including leasing, marketing, resident management, accounting, and reporting, which streamline various aspects of property management.
  • Customization Options: Users value Entrata’s customization options, allowing them to tailor the software to fit the specific needs and preferences of their properties and management companies.
  • Excellent Support: Entrata receives high marks for its dedicated customer support, providing users with prompt assistance, comprehensive training resources, and responsive communication.
  • Integration Capabilities: Many users highlight Entrata’s integration capabilities with other software systems, enabling seamless data exchange and workflow integration for improved efficiency.

Negative Reviews:

  • Complexity for New Users: Some users find Entrata initially challenging to navigate and learn due to its complexity, requiring time and effort to become proficient with all its features.
  • Occasional Glitches: A few users report experiencing occasional glitches or technical issues with Entrata, which can disrupt workflows and require troubleshooting or assistance from support.
  • Limited Mobile Functionality: While Entrata offers mobile app functionality, some users feel that certain features are limited or less intuitive compared to the desktop version, potentially impacting usability on the go.
Entrata Property Management Reviews

As Per Capterra

The customer reviews for Entrata Property Management are overwhelmingly positive. Users praise its intuitive interface, comprehensive features, and excellent customer support. Property managers highlight its efficiency in handling leasing, resident communication, and financial management. Residents appreciate the convenience of online rent payments and maintenance requests. While some users mention minor issues such as a learning curve or occasional technical glitches, the overall consensus is that Entrata significantly improves property management operations and enhances the resident experience.

Entrata Property Management Reviews


What is Entrata Property Management?

  • Entrata Property Management is a comprehensive software platform designed to streamline and enhance various aspects of property management. It offers solutions for leasing, marketing, resident management, and accounting, among other features, to help property managers optimize their operations.
  • Facilitate centralized processing over multiple properties – Entrata allows admins who oversee multiple properties to manage them all on one screen. Whether it be a handful of communities or 57 different properties across 7 different states, Entrata’s management and reporting tools make it a breeze

How does Entrata benefit property managers?

  • Entrata provides property managers with tools to automate routine tasks, improve communication with residents, analyze performance metrics, and ultimately increase efficiency and profitability. It simplifies processes like leasing, rent collection, maintenance requests, and reporting.

Can Entrata be customized to fit specific property management needs?

  • Yes, Entrata offers customization options to adapt to the unique requirements of different properties and management companies. This includes branding customization, feature configurations, and integration with other software systems.

Is Entrata suitable for different types and sizes of properties?

  • Entrata is designed to cater to a wide range of properties, including apartment complexes, student housing, single-family rentals, and commercial properties. Whether managing a small portfolio or a large-scale operation, Entrata can be tailored to suit various sizes and types of properties.

How do I cancel my Entrata payment?

  • Customer acknowledges that Zions and Entrata may not have the ability to complete a cancel payment request after a payment has been processed. In the event of Scheduled Payment requests, Customer may be required to submit cancel payment requests fourteen (14) days prior to the Scheduled Payment.

How does Entrata handle resident communication and engagement?

  • Entrata facilitates communication between property managers and residents through various channels, including online portals, mobile apps, email, and text messaging. Residents can easily submit maintenance requests, pay rent, communicate with management, and access important information.

Does Entrata offer support and training for users?

  • Yes, Entrata provides comprehensive support resources and training for users to maximize the benefits of the platform. This includes online tutorials, documentation, webinars, and dedicated customer support to assist with any questions or issues.

Is Entrata compliant with industry regulations and data security standards?

  • Entrata prioritizes compliance with industry regulations such as Fair Housing laws and data security standards like GDPR and PCI DSS. The platform employs robust security measures to safeguard sensitive data and ensure regulatory compliance.

Can Entrata integrate with other software systems?

  • Yes, Entrata offers integration capabilities with a wide range of third-party software systems commonly used in property management, such as accounting software, CRM platforms, marketing tools, and more. This enables seamless data exchange and workflow integration.

How does Entrata handle financial management and reporting?

  • Entrata includes features for financial management, including rent collection, invoicing, budgeting, and financial reporting. Property managers can generate detailed financial reports, track expenses, and monitor financial performance to make informed decisions.

What sets Entrata apart from other property management software?

  • Entrata stands out for its comprehensive suite of features, customizable solutions, user-friendly interface, robust support, and commitment to innovation. Its ability to adapt to the evolving needs of property managers and residents makes it a preferred choice in the industry.

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