Amica Insurance : Protecting What Matters

Amica Insurance Company

Amica Insurance was founded in 1907 by A.T. Vigneron in Providence, Rhode Island. Initially named the Automobile Mutual Insurance Company of America (AMICA), the company started by offering auto insurance to customers. Over the years, Amica expanded its offerings to include home, life, and other insurance products, becoming one of the oldest mutual insurers in the United States.

Amica, is one of the Best Home Insurance Companies of 2024 ratings, offers a range of coverage options and ways to save on the cost of insuring your home.

Amica’s Standard Choice policy includes coverage for the costs associated with temporary accommodation in the event of damage to your dwelling and other structures on your property, personal belongings and property that render your home temporarily uninhabitable. Options include water backup coverage and protection against damage to computer equipment.

The Platinum Choice policy includes all the coverages and additional features of the standard policy. These include more coverage for repairs or reconstruction and extended coverage for certain types of property such as jewellery. Other features include coverage against credit card theft and extended coverage for damage to business property.

Amica offers policies in dividend and non-dividend versions. Dividend plans, which are not available in California, Florida, Missouri and North Carolina, return a percentage of premiums to policyholders. Other ways to save with an Amica policy include combining home insurance with auto coverage or other policies, discounts for customer loyalty, and discounts for safety features like sprinkler systems.

The company has an A+ rating from independent rating agency AM Best. The company’s home insurance policies are not available in Alaska or Hawaii.

Types of Insurance Offered by Amica

Amica Insurance provides a wide range of insurance products to meet the diverse needs of its customers. Some of its primary offerings include:

Auto Insurance: Amica offers coverage for cars, motorcycles, RVs, and other vehicles, including liability, collision, and comprehensive coverage options.

Home Insurance: The company provides homeowners, renters, and condominium insurance, offering protection for properties against various risks such as fire, theft, and natural disasters.

Life Insurance: Amica offers term life and whole life insurance policies to help customers protect their families and loved ones financially in the event of death.

Amica Auto Insurance

Liability Coverage: This is a fundamental component of auto insurance that covers bodily injury and property damage in an accident for which you are legally responsible. Amica offers liability coverage to help pay for medical expenses, lost wages, and property repair or replacement for others involved in an accident.

Collision Coverage: Amica’s Collision Coverage helps pay for repairs to your vehicle if it is damaged in a covered accident, regardless of who is at fault. This coverage is especially valuable if you have a newer or more valuable vehicle that you want to protect.

Comprehensive Coverage: Amica’s comprehensive coverage helps protect your vehicle against non-collision incidents like theft, vandalism, fire or natural disasters. It covers the cost of repair or replacement if your car is damaged or stolen under covered circumstances.

Medical Payments Coverage: Also known as MedPay, this coverage helps pay medical expenses for you and your passengers after an accident, no matter who is at fault. Amica’s medical payments coverage can help cover hospital bills, doctor visits and other medical expenses related to the accident.

Personal Injury Protection (PIP): In some states, Amica offers Personal Injury Protection coverage, which goes beyond standard Medicare Payments coverage. PIP can cover additional expenses such as lost wages, child care costs, and even funeral expenses that result from an accident.

Uninsured/Underinsured Motorist Coverage (UM/UIM): This coverage protects you if you are involved in an accident with a driver who is uninsured or does not have enough insurance to cover your expenses. . Amica’s UM/UIM coverage helps pay for medical bills, lost wages and other damages resulting from an accident.

Rental Reimbursement Coverage: If your vehicle is being repaired after a covered accident, Amica’s Rental Reimbursement Coverage helps pay the cost of the rental car, allowing you to remain mobile while your car is in the shop .

Amica Roadside Assistance: Amica offers optional Roadside Assistance coverage, which provides services like towing, battery jump-start, tire change, and fuel delivery if stranded on the road due to mechanical failure or other issues.

Gap Coverage: For leased or financed vehicles, Amica offers Gap Coverage, which helps cover the difference between your vehicle’s actual cash value and the amount owed on your lease or loan if your car is damaged in an accident. It happens.

Accident Forgiveness: With Amica’s Accident Forgiveness program, your rates will not increase after your first at-fault accident, helping you avoid high premiums and maintain affordable coverage.

Amica Home Insurance

Amica with a strong commitment to customer satisfaction and financial stability, Amica has earned numerous accolades and awards for its insurance products, including its comprehensive home insurance coverage.

Features and Benefits of Amica Home Insurance

Customizable Coverage Options:

Amica offers a range of customizable coverage options tailored to meet the unique needs of homeowners. Whether you own a single-family home, condominium, or rent an apartment, Amica provides flexible coverage options to protect your property and belongings.

Dwelling Coverage:

Amica’s dwelling coverage protects the physical structure of your home from perils such as fire, windstorm, hail, vandalism, and more. This coverage ensures that you can rebuild or repair your home in the event of covered damages.

Personal Property Coverage:

In addition to protecting the structure of your home, Amica’s home insurance policies also provide coverage for your personal belongings. This includes furniture, electronics, clothing, and other items that may be damaged or stolen.

Liability Protection:

Amica’s home insurance includes liability protection, which safeguards you financially in the event that someone is injured on your property or if you accidentally damage someone else’s property. This coverage extends beyond the physical structure of your home to provide peace of mind for unexpected liabilities.

Additional Living Expenses Coverage:

If your home becomes uninhabitable due to a covered loss, Amica provides coverage for additional living expenses. This includes expenses for temporary accommodation, meals, and other necessities while your home is being repaired or rebuilt.

Customer Satisfaction and Financial Strength:

Amica consistently receives high ratings for customer satisfaction and financial strength from reputable sources such as J.D. Power and A.M. Best. These accolades reflect Amica’s commitment to providing reliable coverage and excellent customer service to its policyholders.

What Homeowners Insurance Policies Does Amica Offer?

What Homeowners Insurance Discounts Are Offered by Amica?

• Claim-free. This discount is for a homeowner who has not filed a claim in the last three years.
• E-discount. Policyholders who sign up for electronic documents are eligible for this discount.
• Autopay. By paying your premiums automatically, you will receive this discount.
• Loyalty. If you’ve been with Amica for at least two years, you can qualify for this discount.
• Multi-line. Bundle your homeowners policy with auto, condo, life, umbrella, or renters policies to save up to 30%.
• Alarm system. A home with a burglar alarm, fire alarm, or automatic sprinkler system qualifies for this discount.
• Automatic detection devices. This discount is for homes equipped with water leak detection systems, temperature monitoring systems, or gas leak detection systems.
• New/remodeled home credit. This credit applies to new homes or newly remodeled homes. 

Discount percentages and availability can vary by state. Work with an Amica representative to find out which discounts you qualify for and the savings they generate.

Amica Renters Insurance

Amica renters insurance policies are designed to protect tenants’ personal belongings, liability, and provide additional living expenses coverage in case of unexpected events like theft, fire, or natural disasters.

Key Features and Coverage Options:

Personal Property Protection: Amica’s renters insurance covers personal belongings such as furniture, electronics, clothing, and more, against a wide range of risks, including theft, vandalism, fire, and certain weather-related damages.

Liability Coverage: In addition to protecting personal property, Amica offers liability coverage, which safeguards renters against legal and medical expenses if someone is injured while on the rental property.

Additional Living Expenses (ALE) Coverage: In the unfortunate event that your rented property becomes uninhabitable due to a covered loss, Amica provides coverage for additional living expenses such as temporary accommodation, meals, and other essential needs.

Optional Coverage Add-ons: Amica allows renters to customize their policies with optional coverage add-ons to suit their specific needs. These may include coverage for valuable items like jewelry, fine art, or musical instruments, as well as identity theft protection.

Amica Life Insurance

Amica Life Insurance, a subsidiary of Amica Mutual Insurance Company, has been providing life insurance coverage since 1968. With a strong foundation built on trust, reliability, and exceptional customer service, Amica has garnered a reputation for being a dependable choice for life insurance.

Key Features and Benefits:

Diverse Coverage Options:

Amica offers a variety of life insurance products tailored to meet the unique needs of individuals and families. These include:

• Term Life Insurance: Provides coverage for a specified period, offering financial protection to beneficiaries in the event of the insured’s death.

Amica’s term life policies tend to be the more affordable option. They come in 10-, 15-, 20-, 25-, and 30-year increments and have a level premium and coverage, meaning these elements remain consistent as long as the policy is active and up to date on payments. Coverage starts at $100,000 and can exceed $1 million.

In many cases, no medical exam is required to qualify. These policies also come with an option to convert them to a whole life policy at the end of the term without the need for a health exam.

• Whole Life Insurance: Offers lifelong coverage with a guaranteed death benefit and potential cash value accumulation over time.

Amica’s whole life policies range from $25,000 to $1 million. Like its term policies, these come with guaranteed level premiums and coverage protections. Because these policies last for life – provided you’re making the premium payments each month – that means you’re locked in for the coverage and monthly payment amounts.

These whole life policies also build cash value as you make your payments. And, if needed, that value can be borrowed against.

There are three kinds of whole life options that Amica offers:

• Whole Life 20. With this policy, you’d complete making your premium payments after 20 years. This option is available to applicants who are up to 80 years old.
• Whole Life 65. For this option, by contrast, you’d complete your premium payments at age 65. Applicants over 50 years of age are not eligible.
• Whole Life 100. This policy is structured so that premium payments finish when you reach age 100. Like the Whole Life 20 option, it’s restricted to applicants who are 80 or younger. Whole life 100 is the cheapest option for whole life insurance from the carrier.

Amica Insurance Technology and Innovation

In today’s fast-paced digital age, the insurance industry is undergoing a significant transformation driven by technology and innovation. Among the leading players in this sector is Amica Insurance, a company that has adopted technological advancements to enhance its services, streamline operations and improve customer experience.

Digitization of Processes:

Amica Insurance has leveraged technology to digitalize various aspects of its operations, from claims processing to policy management. By implementing advanced software solutions and automation tools, the company has significantly reduced paperwork, reduced manual errors and speeded up the overall process. According to recent reports, Amica’s digital initiatives have significantly increased operational efficiency, reducing processing time by up to 40%.

Data Analytics and Predictive Modelling:

A major benefit of integrating technology into insurance operations is the ability to use large amounts of data to drive insights and decisions. Amica Insurance uses sophisticated data analytics and predictive modeling algorithms to more accurately assess risk, personalize insurance offerings, and detect fraudulent activities. By analyzing historical data and real-time trends, the company can make informed decisions that ultimately benefit both the organization and its customers. Studies have shown that predictive modeling has enabled Amica to improve claims accuracy by 25% and reduce fraudulent claims by 30%.

Customer Engagement Platform:

In today’s competitive landscape, customer engagement is paramount for the success of any insurance company. Amica Insurance recognizes the importance of providing exceptional customer service and has invested in innovative platforms to enhance communication and interaction with policyholders. Through mobile apps, online portals and chatbots powered by artificial intelligence, Amica provides seamless access to policy information, claims assistance and round-the-clock personal assistance. Recent surveys indicate a significant increase in customer satisfaction ratings, with 85% of respondents expressing satisfaction with Amica’s digital service offerings.

Embracing InsurTech Partnerships:

Amica Insurance has been active in collaborating with emerging insurtech startups to remain at the forefront of technological innovation. By partnering with specialized firms focusing on areas such as telematics, IoT (Internet of Things) and blockchain, Amica aims to explore new avenues to improve risk assessment, enhance underwriting processes and introduce innovative insurance products. These strategic partnerships have made Amica a leader in adopting cutting-edge technologies in the insurance sector.

Commitment to Cyber Security:

With the increasing prevalence of cyber threats and data breaches, cyber security has become a top priority for insurance companies. Amica Insurance places emphasis on protecting customer data and maintaining the integrity of its digital infrastructure. Through strong encryption protocols, multi-factor authentication measures and continuous monitoring systems, Amica ensures that sensitive information remains protected from unauthorized access. Independent audits have recognized Amica’s cyber security practices, with the company consistently receiving high ratings for data security standards.

Tips for Choosing The Right Insurance Coverage

Insurance is an essential aspect of financial planning, providing protection against unexpected events that could otherwise cause significant financial losses. With so many insurance providers on the market, choosing the right coverage can be overwhelming. In this guide, we will discuss important tips for selecting the appropriate insurance coverage, focusing on Amica Insurance, a well-known provider known for its reliability and customer-centric approach.

Assess Your Needs:

• Before considering the many insurance options, it’s important to evaluate your specific needs. Consider factors such as your age, health condition, assets, liabilities and future financial goals. For example, if you are a homeowner, you will need homeowner insurance to protect your property from damage or theft. Similarly, dependent individuals may prefer life insurance to provide financial security to their loved ones in the event of their death.

Understand Different Types of Insurance:

• Insurance comes in different forms, each with a different purpose. Familiarize yourself with the types of insurance available, such as life insurance, health insurance, auto insurance, homeowners insurance and renters insurance. Understanding the nuances of each type will enable you to make an informed decision based on your needs.

Research Insurance Providers:

• Not all insurance companies are created equal. Do thorough research to identify reputable insurance providers with a track record of reliability, excellent customer service, and competitive pricing. Amica Insurance is one of the top-rated insurance companies in the industry, consistently earning high marks for customer satisfaction and claims handling.

Compare Coverage Options:

• Once you have shortlisted potential insurance providers, compare the coverage options offered by each. Evaluate factors such as coverage limits, deductibles, exclusions and additional benefits. Amica Insurance offers customizable coverage options to suit individual needs, ensuring comprehensive protection without unnecessary expenses.

Consider Customer Reviews and Ratings:

• Customer feedback can provide valuable insight into the performance and reliability of an insurance company. Check out online reviews, ratings and testimonials from existing policyholders to assess their experiences with Amica Insurance. Consistent positive reviews and high ratings indicate a strong reputation and customer satisfaction, strengthening the company’s credibility and trustworthiness.

Seek Professional Guidance:

• If dealing with the complexities of insurance coverage seems daunting, don’t hesitate to seek guidance from insurance professionals or financial advisors. These experts can assess your specific circumstances and recommend appropriate insurance policies to suit your needs and budget. Amica Insurance provides personalized guidance and support, ensuring customers make informed decisions in line with their financial goals.

Common Mistakes to Avoid

Choosing the right insurance company is important to secure your financial future and protect your assets. Out of the myriad of options available, Amica Insurance stands out as a reputable option. However, even with a reliable provider like Amica, there are some common mistakes that individuals often make when selecting insurance coverage. In this guide, we’ll take an in-depth look at these pitfalls and provide insight on how to avoid them to make the most informed decisions regarding your insurance needs.

Failing to Compare Policies Thoroughly:

One of the most common mistakes individuals make when choosing insurance, including Amica Insurance, is not comparing policies thoroughly. According to a survey conducted by the National Association of Insurance Commissioners (NAIC), 46% of respondents admitted to not comparing policies from different companies before making a decision.

Action: Take the time to compare Amica Insurance’s policies with other providers. Look beyond just the premium cost and consider coverage limits, deductibles and any exclusions that may affect your specific needs.

Overlooking Customer Reviews and Satisfaction Ratings:

Ignoring customer reviews and satisfaction ratings while selecting an insurance provider can be detrimental. J.D. 2023 U.S. of Power According to the Auto Insurance Study, Amica Insurance ranks No. 1 in the U.S. for the 20th consecutive year. Ranks highest in customer satisfaction among auto insurers in the U.S.

Action: Research customer reviews and satisfaction ratings for Amika Insurance on multiple platforms. Pay attention to feedback related to claims processing, customer service, and overall satisfaction to gauge the company’s reliability.

Neglecting to Assess Coverage Needs Properly:

Another common mistake is underestimating or overestimating coverage requirements. The Insurance Information Institute (III) reports that many individuals either do not have adequate insurance coverage or carry unnecessary coverage, leading to financial vulnerabilities or overspending.

Action: Evaluate your insurance needs thoroughly, considering factors such as the value of your property, potential liabilities and risk exposure. Work with an insurance agent from Amica Insurance to tailor a policy that meets your specific needs.

Not Disclosing Relevant Information Accurately:

Providing incorrect or incomplete information when applying for insurance coverage may result in claims being denied or the policy being cancelled. According to the Coalition Against Insurance Fraud, hiding information or providing false details is considered fraud and can have legal consequences.

Action: Be transparent and prompt when disclosing information to Amica Insurance during the application process. Ensure accuracy with respect to personal details, property information and any relevant factors affecting your coverage.

Forgetting to Review and Update Policies Regularly:

A common mistake is not to regularly review and update insurance policies. Life circumstances, asset values and insurance needs may change over time, making it necessary to reevaluate coverage from time to time.

Action: Set up a schedule to review your insurance policies annually or whenever important life events occur, such as getting married, buying a home, or starting a family. Consult an Amica Insurance agent to make any necessary adjustments to your coverage.

Amico Insurance Customer Login

Creating an Online Account

Be sure to have your policy or account number on hand. Find this information on your billing statement, policy declarations or your auto ID card.

• Account Setup
  • Select create an online account or visit the login page.
  • Enter your personal information, including your policy or account number, to verify your identity.
• Login Information
  • Create a login ID using your primary email address.
  • If your primary email already exists on file, this step won’t be necessary.
• Confirmation
  • An email will be sent to your primary email address. The online account must be authenticated within one day of the receipt of this email.
• Create Password
  • Your password needs to be 8 to 72 characters, including at least one number and both an uppercase and lowercase letter. 
  • The password can’t include your first or last name or any part of your login ID.

Password Tips

Choosing a strong password helps protect your Amica.com account. Try combining letters, numbers and symbols to make your password secure. Also avoid including personal details, like important dates or other easily obtainable information. Be sure to choose something you can easily remember. 

Having Trouble Creating an Online Account?

First, make sure you entered the correct policy or account number. This information must match what we have on file. If you need help, call us at 800-242-6422.

Customer Login

What should I do if I forgot my password or need to change my password?

On the Forgot Login ID/Password? page, enter your login ID or any email on the account. You’ll receive an email with password reset instructions at your primary email.

What should I do if I forgot my login ID?

You can receive an email with your login ID on the Forgot Login ID/Password? page. You can also select ‘Need Help’ to chat with us.

How do I change my login ID?

You’ll need to contact us at 800-242-6422 to speak with a representative for assistance. You can also select ‘Need Help’ to chat with us.

Why didn’t I get a password reset email?

The information you entered may not match the records in our system, or your account might have been deactivated due to inactivity.

I haven’t logged in in a while. Do I need to create a new account?

For security reasons, we disable accounts due to inactivity. If you haven’t logged in within the last two years, try creating an account.

Should each account owner have a separate online account?

Yes. Each account owner should create their own individual online account, using the account number or policy number found on their statement.

Why can’t I see claim information after logging in?

If you are not the owner of the policy in which the claim was filed, you won’t be able to see any claim-related information. 

Amica Insurance Quote

Find out why 98% of customers stay with Amica year after year.*

• Mutual structure – As a mutual insurer, we’re directly responsible to our policyholders, who have ownership in the company.
• Quality service – All our products are backed by exceptional support from our knowledgeable representatives.
• Bundle with ease – When you have all your insurance policies in one place, you save time and money.

The Amica Insurance Quote is more than just a numerical figure; it encapsulates the essence of Amica’s commitment to providing personalized and competitive insurance solutions. Unlike many other insurance providers, Amica takes a holistic approach to determine quotes, considering various factors to ensure accuracy and fairness.

Factors Influencing the Amica Insurance Quote:

• Personal Information: Amica takes into account individual details such as age, gender, marital status, driving record, and credit score to tailor quotes to each customer’s specific circumstances. This personalized approach ensures that clients receive quotes that accurately reflect their risk profile.
• Coverage Options: Amica offers a diverse range of insurance products, including auto, home, life, and umbrella insurance. The quote provided depends on the type and level of coverage selected by the customer. Amica’s representatives work closely with clients to understand their needs and recommend appropriate coverage options.
• Discounts and Savings: Amica prioritizes affordability without compromising on quality. The company offers various discounts, such as multi-policy discounts, safe driving discounts, and loyalty rewards, to help customers save on their insurance premiums. By leveraging these discounts, clients can enjoy comprehensive coverage at competitive rates.
• Claims History: Amica considers the claims history of prospective clients when generating quotes. A favorable claims history demonstrates responsible behavior and may result in lower premiums. However, even individuals with past claims can benefit from Amica’s flexible pricing structure and exceptional customer service.

Advantages of Obtaining an Amica Insurance Quote:

• Accuracy and Transparency: Amica is renowned for its transparent pricing and clear communication. When requesting a quote, customers can trust that they will receive accurate information tailored to their needs, with no hidden fees or surprises.
• Exceptional Customer Service: Amica’s dedication to customer satisfaction sets it apart from competitors. From the initial quote request to policy issuance and beyond, clients receive personalized attention and support from knowledgeable representatives.
• Financial Strength and Stability: With an A++ (Superior) rating from A.M. Best, Amica instills confidence in its policyholders regarding its financial stability and ability to fulfill claims obligations. This assurance is invaluable, especially during challenging times.

How Do I File a Homeowners Insurance Claim with Amica?

You can file a homeowners insurance claim on Amica’s website via online chat, the mobile app, or by phone. Follow these steps when filing a claim:

1. If your claim involves a crime like theft or vandalism, first contact the police and file a police report.
2. Contact Amica as soon as you can. File your claim either online using the chat function, on the mobile app, or by calling and speaking to a representative.
3. Document the incident with photos and video where possible.
4. Repair any damage that could cause more harm to your home and keep receipts for any work.
5. Amica will assign a claim handler to you and may send an adjuster to view the damage.

Amica Insurance Reviews ?

FAQs

Who is Amica owned by?

Amica is owned by their policyholders. Their focus is on maintaining long-term financial stability so that they can be there when you need them. As an added benefit, choosing a dividend policy allows you to share in our financial success.

What does Amica homeowners insurance not cover?

A standard homeowner policy does not cover earthquakes, floods, identity theft, property valued over certain limits, water backup, or dwelling and personal property replacement. All of these coverages can be purchased at additional cost, and some are automatically included in the Platinum Choice Home Coverage policy.

Does Amica have a cancellation fee?

Yes. Amica charges a cancellation fee of up to $29 to customers who cancel their policy before the end of their coverage period. You can avoid this cancellation fee by terminating your policy closer to your renewal date.

Can I pay Amica with a credit card?

You can pay using electronic funds transfer (EFT) from your bank account, or debit or credit card. We accept Visa, MasterCard, Discover and American Express.

How do I claim insurance from my insurance company?

Contact your insurer for the insurance claim process. Notify about the incident and provide all relevant information and documents as requested. This includes your policy number, date and location of the incident. You will also need to provide medical records or police reports, if any, and other evidence.

Does Amica homeowners insurance cover insect damage?

Insect damage is typically considered a maintenance issue and is not covered.

Does Amica homeowners insurance cover personal liability?

Standard policies include some medical and liability coverage for injuries to guests. Increased levels are optional and may be advisable if you have a pool, trampoline or something else that could increase risk. Talk to a company representative.